Order Processing
Please note there are Royal Mail Postage Strikes happening within the UK. For updates on dates please see their website here.
How long will my print take to arrive?
My print partner, The Print Space handles all of my orders. Following your order, their expert printers will print, package and despatch your order via Royal Mail recorded services. UK mainland orders can be expected within 5 working days. You’ll receive an email with a tracking code as soon as it has been despatched.
Orders shipped outside the EU may be subject to customs delays.
EU customers will not be subject to customs charges or delays as The Print Space also ship from within the EU.
The Print Space have achieved 100% carbon neutral status. They ship using plain, secure and fully recyclable/biodegradable materials. Click here to read more about their commitment to the environment.
Print Orders
When ordering prints through The Print Space - orders are processed within 1-2 business days, excluding weekends.
As these are custom-printed items, they are non-refundable unless they have arrived damaged or not as stated.
Successfully placed orders will receive an e-mail confirmation with the order details from Squarespace, and shipped items will receive confirmation from The Print Space. If you do not receive an e-mail, please check your spam filter or get in contact.
If you need any assistance with your order, please get in touch with me immediately. I will not be able to change your order after it has been printed (this usually happens within a few hours).
Please review and ensure that you have entered the correct address.
I am not responsible for non-delivery due to errors in your address. If an order is returned due to an incorrect address, I will work with The Print Space to try and get it sent to you asap. There are no refunds as these are custom print orders.
The Print Space ship direct from different countries worldwide, meaning (most) countries will not receive import duties or custom fees. However, a few packages may still be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost.
I am not responsible for shipping carrier delays. If you're ordering around a busy time - Christmas etc., please allow additional time for your order to arrive.
Books, Calendars and Cards
Books, Calendars and cards are shipped via Choice Fulfilment - orders are processed within 1-2 business days, excluding weekends.
Successfully placed orders will receive an e-mail confirmation with the order details from Shopify, and shipped items will receive a confirmation with tracking numbers. If you do not receive an e-mail, please check your spam filter or get in contact.
If you need any assistance with your order, please get in touch with me immediately.
Please review and ensure that you have entered the correct address.
I am not responsible for non-delivery due to errors in your address. If an order is returned due to an incorrect address, I will work with Choice Fulfilment to try and get it sent to you asap however, there will be additional postage charges.
Choice Fulfilment ship from Devon, UK. If you're ordering outside of the UK you will be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost, please check with your local tax authority before buying.
I am not responsible for shipping carrier delays. If you're ordering around a busy time - Christmas etc., please allow additional time for your order to arrive.
From November, overseas orders shipped via Royal Mail could take 2-4 weeks to arrive. Please order with plenty of time to avoid disappointment. During November / December, I will not be able to look into your order until four weeks have passed. If your order arrives damaged or incorrect please email with your order number and tracking info.
Looking for your tracking info? Please check your Paypal email as it may have been sent to this address by default.
Original Artwork
When ordering Original Artwork, please allow 14 days for your order to ship.
Successfully placed orders will receive an e-mail confirmation with the order details from Big Cartel, and shipped items will receive confirmation from Big Cartel. If you do not receive an e-mail, please check your spam filter or get in contact.
If you need any assistance with your order, please get in touch with me, I am always happy to help with your original artwork order.
Please review and ensure that you have entered the correct address.
I am not responsible for non-delivery due to errors in your address. If an order is returned due to an incorrect address.
Original Paintings ship directly from me in Devon, UK. If you're ordering outside of the UK you will be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Please check with your local tax authority before buying.
I am not responsible for shipping carrier delays. If you're ordering around a busy time - Christmas etc., please allow additional time for your order to arrive.